The AI, the phone line and the integrations, all in the price.
One monthly price. No hidden fees.
Every plan answers your calls, includes the phone line and sends you what happened after each call. Pick how much of the setup you want to do yourself.
Plan comparison
Choose how much we do
Every plan answers every call. The difference is who sets it up and keeps it tuned.
Do it yourself
We build it for you
SMB: Managed-Service
Most Popular$350/Month
We set it up with you and tune it to your calls.
Choose this planEnterprise: Managed-Service
$1,000/Month
White-glove service: we build, run and tune your receptionist for you, with custom integrations. No DIY setup.
Choose this plan| Do it yourself | We build it for you | ||
|---|---|---|---|
| Feature | DIY: Self-Service | SMB: Managed-Service | Enterprise: Managed-Service |
| The basics | |||
| Minutes included a month | 200 | 500 | 1,500 |
| Extra minutes (each) | $0.60 | $0.60 | $0.50 |
| Who sets it up | Self-built | Built with you | White-glove: built and run for you |
| Support | |||
| Onboarding | Self-serve | Done with you | Done for you |
| Custom workflow creation, built for your CRM and calendar | Included | Included | |
| Help desk tickets | Included | Included | Included |
| Support chat | Included | Included | |
| Dedicated support manager | Included | ||
| AI | |||
| AI voices to choose from | 12 | 100+ | 100+ |
| Agent Personas: name, role, instructions, tone | Included | Included | Included |
| Customer memory: remembers returning callers | Included | Included | Included |
| Says it is an AI at the start of every call | Included | Included | Included |
| Workflows | |||
| Workflow builder: Start, Unified Agent, Webhook, Transfer, End | Included | Included | Included |
| Global tools: text a link, transfer a call | Included | Included | Included |
| Transfers and call routing | Included | Included | Included |
| Included | Included | Included | |
| SMS | Included | Included | Included |
| Webhook node: calls your own API mid-call | Included | Included | Included |
| Outbound calls on request | Included | Included | Included |
| Version history and activation | Included | Included | Included |
| Phone and text | |||
| Dedicated phone numbers | 1 | ||
| Calls answered at the same time | 100 | Unlimited | Unlimited |
| Texts included a month | 100 | 250 | 750 |
| Extra texts (each) | 0.02 | 0.01 | 0.01 |
| After the call | |||
| Call recording and transcript | Included | Included | Included |
| Summary and notification after every call | Included | Included | Included |
| Call sentiment | Included | Included | Included |
| Integrations | |||
| Appointment booking on the call | Included | Included | Included |
| Zapier | Your own account and keys | Managed in our account | Managed in our account |
| Custom integrations, built for you | Included | Included | |
| Security and data | |||
| Customer data never used for model training | Included | Included | Included |
| Team and user management | Included | Included | |
What actually changes between plans
The receptionist is not the gate
The product itself is whole on DIY. Every workflow node, the personas and voices, the knowledge base, customer memory, transcripts, summaries and recordings are on it. What the plans change is around it, not inside it.
Seats, not destinations
A user signs in to the portal. A contact is someone the receptionist transfers to or texts, and never needs a login. Adding people it can reach does not move you up a plan. Adding people who sign in does.
Setup, and who picks up
The rest is who does the work. On SMB and Enterprise we set the receptionist up and build the connection to your own systems. DIY is help desk tickets. SMB adds support chat, and Enterprise a dedicated support manager.
What each plan includes
Free trial: everything in the plan you choose.
| Do it yourself | We build it for you | ||
|---|---|---|---|
| Capability | DIY: Self-Service$99/Month | SMB: Managed-Service$350/Month | Enterprise: Managed-Service$1,000/Month |
| DIY: Self-Service: 5 of 5 included | SMB: Managed-Service: 4 of 5 included | Enterprise: Managed-Service: 4 of 5 included | |
| Voice (phone)Answers calls to your business number, around the clock. | Included | Included | Included |
| Dedicated phone number(s)The business number it answers on, and the number it shows when it calls out. | 1 | Not included | Not included |
| Voice (in browser)Visitors talk to the receptionist from a button on your website, with no phone call. | Included | Included | Included |
| SMSSends and receives text messages as part of a workflow. | Included | Included | Included |
| EmailSends email as a post-call action, such as a summary to your inbox. | Included | Included | Included |
| DIY: Self-Service: 4 of 4 included | SMB: Managed-Service: 4 of 4 included | Enterprise: Managed-Service: 4 of 4 included | |
| Workflow builder (self-serve)Build what happens on a call from a set of nodes. No developer needed. | Included | Included | Included |
| AI outbound callsAsk it to place a call for you from the portal: the number to call, the number it calls from, and what to say. | Included | Included | Included |
| Voice selectionChoose the voice your receptionist answers with. | 12 | 100+ | 100+ |
| Smart transfers and call routingRoutes or transfers a call to the right person based on what the caller needs. | Included | Included | Included |
| DIY: Self-Service: 3 of 4 included | SMB: Managed-Service: 4 of 4 included | Enterprise: Managed-Service: 4 of 4 included | |
| Post-call syncAfter a call ends, the summary and details are pushed to the tools you use. | Included | Included | Included |
| Real-time query: webhook nodeA workflow node that calls your endpoint mid-call and uses the answer.built and maintained by you | Included | Included | Included |
| ZapierConnect the receptionist to thousands of apps through Zapier. | Includedyour own Zapier account and keys | Includedmanaged in our Zapier account | Includedmanaged in our Zapier account |
| Custom integration, built for youWe build and maintain the connection to your systems. | Not included | Included | Included |
| Seats, not destinations. A user signs in to the portal; a contact is someone the receptionist transfers to or texts and never needs a login. How users and contacts differ | DIY: Self-Service: 1 of 2 included | SMB: Managed-Service: 2 of 2 included | Enterprise: Managed-Service: 2 of 2 included |
| Portal accessManage your receptionist, calls and settings from the customer portal. | Included | Included | Included |
| Team / user managementInvite users, choose what each one can change, and keep call contacts separate from account logins. | Not included | Included | Included |
| Agent PersonaDefine how your receptionist introduces itself, its tone and its goals. | Included | Included | Included |
| Customer memoryRecognizes a returning caller and carries what they called about into the live call. Call reasons by tag and call-back recommendations in the portal.optional, where caller ID is passed; you set the window and entry cap | Included | Included | Included |
| AI scheduling and appointment bookingBooks appointments during the call. | Included | Included | Included |
| Transcript in the portalThe written record of every call, kept in the portal to read, search and download. | Included | Included | Included |
| RecordingsAudio recordings of calls, available in the portal. | Included | Included | Included |
| Live transcriptionEvery call is transcribed as it happens, so the words exist before the call ends. | Included | Included | Included |
| Post-call summary and notificationsA short summary of each call, sent to you as soon as it ends. | Included | Included | Included |
| Call sentimentEach call is tagged with how the caller seemed to feel. | Included | Included | Included |
| Unanswered questionsEvery question your receptionist could not answer, on one screen, so each gap becomes an FAQ. | Included | Included | Included |
| AI workflow generatorDescribe your business and get a starting workflow to edit. | Included | Included | Included |
| DIY: Self-Service: 5 of 5 included | SMB: Managed-Service: 5 of 5 included | Enterprise: Managed-Service: 5 of 5 included | |
| Monthly minutes includedCall minutes included in the monthly price. | 200 | 500 | 1,500 |
| Additional minutes (overage rate)What each extra minute costs. | $0.60 | $0.60 | $0.50 |
| SMS / text messages includedText messages included in the monthly price. | 100 | 250 | 750 |
| Overage textsWhat each extra text costs. | $0.02 | $0.01 | $0.01 |
| Concurrent calls supportedHow many calls can be answered at the same time. | 100 | Unlimited | Unlimited |
Not sure which plan fits?
Tell us how your calls work and how much you want to set up yourself. We’ll point you at the right plan.