How it works

An AI receptionist that answers promptly and professionally

A missed call is a missed customer. aiReceptionist picks up every time, understands what the caller wants, provides the same high-quality experience, and delivers information to you instantly.

Three steps from ringing phone to booked job

Every screenshot is the real portal, set up for Outerbanks Handyman, our demo account.

  1. Step 1 of 3

    Your AI receptionist learns your business

    You set this up once, in the portal. The knowledge base holds your services, your prices and what it must never promise, in plain sentences. Outerbanks Handyman sets an empathetic, thoughtful and friendly tone, and gives scheduling and questions a path each. Write it the way you would brief a new hire.

    The Knowledge Base card in the portal with the start of Outerbanks Handyman’s instructions: an empathetic, thoughtful and friendly tone, the things a caller might need, and one conversation flow for scheduling and one for questions.
  2. Step 2 of 3

    Your receptionist understands what the caller needs

    Your receptionist answers in your company name, and says it is an AI at the start of the call. It listens, answers from what you wrote, and asks for what it still needs. This is a test call on our demo account. The caller has a flooded basement and is not sure who handles it.

    The Transcript tab of a test call in the portal: Grace greets the caller for Outerbanks Handyman and says she is an AI assistant, asks about the issue, and the caller describes a busted pipe and a flooded basement, unsure whether it is a job for a plumber.
  3. Step 3 of 3

    Your receptionist takes action

    What happens on the call is yours to draw. Start holds the greeting and Unified Agent collects the details. It texts a link, books the visit, or routes the message to your inbox. A Transfer node hands the call over, so a person is always one transfer away.

    The workflow editor in the portal: Edit - Main - General Calls, v4 Live, Workflow is valid, with Hide Settings, Validate, Version History and Duplicate to Edit buttons, a Live, read-only lock, the Add Node panel and the canvas.

Experience aiReceptionist for yourself

Curious what a conversation with an AI receptionist feels like? Call our demo line to experience it for yourself. You can ask how it works, book an appointment, request a transfer, and more, just like a caller would if they contacted your AI receptionist.