Feature
AI receptionist email
Every call ends with an email to the inbox your team actually watches.
Email is a post-call action. When a call ends, your AI receptionist emails the summary and details to an address you authorized in the portal. It is the simplest way to get messages where you will read them. Nothing to set up beyond an inbox.
How AI receptionist email works
Add the inbox
In Integrations, add the email address your team watches and authorize it. A shared inbox beats one person’s. People take vacation.
A call ends
The receptionist writes the summary and gathers the details it collected.
The email arrives
The message lands in the inbox with the summary and the details. Send a test before your first real call, so you know delivery works.
In the portal
Integrations
The Integrations card lists each delivery route and its status. Outerbanks HVAC sends messages to one email address, marked Authorized.

AI call messages by email for busy teams
The team on a shared inbox
Every call becomes an email thread the whole office can see and act on.
The owner who reads email, not portals
You never need to open the portal to know what happened. The summary comes to you.
Goes with
Status read from the same capability matrix as the pricing page.
- Post-call summary and notifications
- A short summary of each call, sent to you as soon as it ends.
- Available · All plans
- Post-call sync
- After a call ends, the summary and details are pushed to the tools you use.
- Available · All plans
- Zapier
- Connect the receptionist to thousands of apps through Zapier.
- Available · All plans
Defined in the glossary
Questions
- What is in the email?
- The post-call summary and the details the receptionist collected on the call. The exact fields depend on your workflow.
- Can I send to more than one address?
- Use a shared inbox or a group address that your mail system forwards to the people who need it.
- Can the receptionist read my email?
- No. Email is one-way: the receptionist sends the summary to you. It does not read your inbox.
See AI in action for your business
Start a free trial and set it up in the portal today, or talk to the team first.
