aiReceptionist

Feature

AI receptionist phone numbers

Available · DIY

A number to answer on. A number to show when it calls out.

A dedicated phone number is a business number your AI receptionist answers on. Forward your published line to it and customers keep dialing the number they know. Register your caller ID and the texts and calls it sends out come from a number your customers recognize.

How aiReceptionist phone numbers work

  1. Pick the number aiReceptionist answers on

    Manage Phone Number lists every number on the account and what each routes to. Make your test calls to it first.

  2. Register your caller ID

    Under Info, register the number your receptionist shows when it calls or texts out. Use the one on your van and your Google listing.

  3. Forward your existing line

    When the test calls sound right, forward your published number. Forwarding takes a minute to undo. Porting is permanent, so forward first.

In the portal

Call Handling Setup › Manage Phone Number

The Manage Phone Number tab lists Outerbanks HVAC’s two numbers, (757) 854-9005 and (757) 551-7563, and what each routes to. Keep one for testing and one for customers while you tune the knowledge base.

The Manage Phone Number tab in the portal listing Outerbanks HVAC’s three numbers and what each routes to.

AI receptionist numbers for keeping your line

  • The business keeping its number

    Nothing on the van or the Google listing changes. The old number forwards to the new one.

  • The business testing before going live

    One number for test calls, one for customers, until the receptionist sounds right.

Goes with

Status read from the same capability matrix as the pricing page.

Voice (phone)
Answers calls to your business number, around the clock.
Available · All plans
AI outbound calls
Ask it to place a call for you from the portal: the number to call, the number it calls from, and what to say.
Available · All plans
SMS
Sends and receives text messages as part of a workflow.
Available · All plans

Defined in the glossary

Questions

Do I lose my existing number?
No. Forward it to the number your receptionist answers on. Forwarding is reversible. Porting is permanent, so forward first.
How many numbers are included?
The pricing page lists the numbers included with each plan.
Can I forward only when I am busy?
Yes. Forward on busy and no-answer first if you want to keep picking up during the day.

See AI in action for your business

Start a free trial and set it up in the portal today, or talk to the team first.

Start free trial
Call the AI
All features