Feature
AI receptionist Zapier connection
Thousands of apps, one connection, no developer.
The Zapier connection sends what happened on each call to the apps you already use. When a call ends, Zapier receives the caller, the details captured and the summary. A Zap then creates a contact, adds a row, posts a message or opens a ticket. You set the mapping in Zapier and change it any time.
How the Zapier connection works
Connect aiReceptionist in Zapier
Find aiReceptionist in Zapier’s app directory and authorize it. Every Zap reuses that one connection.
Pick the trigger and the actions
The Zap starts when a call ends. Choose what happens next in your CRM, spreadsheet, chat or help desk.
Turn on the Zap
Every call from then on runs the Zap. Zapier handles the sign-in to each app and the field mapping.
In the portal
Integrations, then Zapier
Integrations in the portal is where delivery routes are listed. The Zap itself lives in your Zapier account, where you map the call fields to the app you chose.
Zapier for CRMs, spreadsheets and team chat
The team living in a CRM
Every call becomes a lead or a note in the CRM without anyone retyping it.
The office that runs on spreadsheets
One row per call: who, when, what they needed, and the summary.
The crew on a chat tool
A message in the channel the team already watches, the moment a call ends.
Goes with
Status read from the same capability matrix as the pricing page.
- Post-call sync
- After a call ends, the summary and details are pushed to the tools you use.
- Available · All plans
- Real-time query: Zapier template
- A standard Zapier template using your own account and keys.
- On the roadmap
- Real-time query: webhook node
- A workflow node that calls your endpoint mid-call and uses the answer.
- Available · All plans
Defined in the glossary
Integrations
Questions
- Do I need a Zapier account?
- Yes. Zapier is a separate service with its own plans. The Zap runs on your Zapier account.
- Is there a page for my specific app?
- No. Every Zapier connection works the same way. Search Zapier’s directory for the app you use.
- Can it look something up in my app during a call?
- That is a real-time integration, which the webhook node does today. The Zapier page shows the status of a Zapier real-time template.
See AI in action for your business
Start a free trial and set it up in the portal today, or talk to the team first.