Do I need a Zapier account?

Yes. Zapier is a separate service with its own plans. aiReceptionist appears in its app directory and the Zap runs on your Zapier account.

Which apps can I connect?

Any app in Zapier’s directory, which covers thousands of CRMs, spreadsheets, forms, calendars, chat tools and help desks. Search the directory for the app you use.

When does the Zap run?

After a call ends. Zapier receives the call’s details and summary and runs the actions you set up.

Can the receptionist look something up in my app during a call?

That is a real-time integration rather than a post-call one. The availability block on this page shows the current status of the Zapier real-time template. For a connection built and maintained for you, talk to the team.

Is there a page for my specific app?

No. Every Zapier connection works the same way, so one page describes them all. The app-specific part is the mapping you set up in Zapier.

Integration

Available · All plans

aiReceptionist + Zapier

Send what happened on each call to the apps you already use: CRMs, spreadsheets, forms, calendars. No developer needed.

Zapier connects aiReceptionist to thousands of apps through trigger-and-action recipes called Zaps. When a call ends, the details and summary flow into your CRM, a spreadsheet, a chat channel or a support desk. No code.

How Zapier works with aiReceptionist

Connect aiReceptionist in Zapier
Find aiReceptionist in Zapier’s app directory and authorize it against your account. Every Zap you build reuses that one connection.
Pick the trigger
A Zap starts when a call ends. Zapier receives who called, what was captured and the post-call summary, as fields you can map.
Choose the actions
Create a contact, add a row, post a message, open a ticket. Zapier handles the sign-in to each app and the field mapping. You decide what goes where.
Turn on the Zap
Every call from then on runs the Zap. Change the mapping any time in Zapier without touching your receptionist.

What moves, and when

After the call means a record is pushed once the conversation ends. During the call means the receptionist reads or writes the system while the caller is on the line. Post-call vs real-time, defined.

What	Direction	When	Status
Caller name and phone number	From the receptionist	After the call	Available · All plans
Details captured on the call (your custom fields) The exact fields depend on how your receptionist is configured.	From the receptionist	After the call	Available · All plans
Post-call summary	From the receptionist	After the call	Available · All plans
Call time and duration	From the receptionist	After the call	Available · All plans
A lookup in your apps while the caller is on the line A standard Zapier template using your own account and keys.	Both ways	During the call	On the roadmap

Availability by plan

Read from the same capability matrix as the pricing page.

Zapier: Connect the receptionist to thousands of apps through Zapier.; Available · All plans
Post-call sync: After a call ends, the summary and details are pushed to the tools you use.; Available · All plans
Real-time query: Zapier template: A standard Zapier template using your own account and keys.bring your own keys; On the roadmap

What you get

Call details and summaries land in your CRM or spreadsheet without retyping
Notifications in the channel your team already watches
One connection reused across every Zap you build
No developer required to change where call data goes

What you can connect

Categories of apps in the Zapier directory. Search the directory for the one you use.

CRMs and sales pipelines
Spreadsheets and databases
Forms and lead capture
Calendars and scheduling
Team chat and notifications
Help desks and ticketing
Email marketing and SMS platforms
Accounting and invoicing

Questions

Do I need a Zapier account?: Yes. Zapier is a separate service with its own plans. aiReceptionist appears in its app directory and the Zap runs on your Zapier account.
Which apps can I connect?: Any app in Zapier’s directory, which covers thousands of CRMs, spreadsheets, forms, calendars, chat tools and help desks. Search the directory for the app you use.
When does the Zap run?: After a call ends. Zapier receives the call’s details and summary and runs the actions you set up.
Can the receptionist look something up in my app during a call?: That is a real-time integration rather than a post-call one. The availability block on this page shows the current status of the Zapier real-time template. For a connection built and maintained for you, talk to the team.
Is there a page for my specific app?: No. Every Zapier connection works the same way, so one page describes them all. The app-specific part is the mapping you set up in Zapier.