Call recording disclosure
A call recording disclosure is the notice given at the start of a call that it is being recorded or monitored, so that the participants can consent by continuing or end the call.
Also called: recording notice, recording announcement, “this call may be recorded”
The disclosure is how consent to recording is obtained in practice. It is typically a short recorded or spoken line before the conversation proper, “this call may be recorded for quality and training”, delivered to inbound callers by the answering system and to outbound recipients by the caller. A periodic tone is an older alternative some rules still recognize.
What triggers the requirement varies. All-party consent states require it for any recording; one-party states do not require it from the business but many businesses give it anyway. Where an AI answers the call, the same announcement covers recording, transcription and any analysis of the audio, and it sits naturally next to the AI disclosure.
The disclosure protects the recorder, not just the caller: without it, a recording made in an all-party state may be unlawful to have made and unusable as evidence.