Integration
On the roadmapaiReceptionist + Custom JavaScript
Put the receptionist inside your own website or customer portal with a JavaScript integration.
Some businesses want the receptionist where their customers already are: signed in to a portal, or on a page of the company website. The custom JavaScript integration embeds aiReceptionist in your own pages with a script you add. A visitor reaches the receptionist without picking up the phone.
How custom JavaScript works with aiReceptionist
Add the script to your pages
A small JavaScript snippet goes into the pages where the receptionist should appear: your portal, your site, or both.
The receptionist appears in your page
Visitors see the receptionist inside your own pages, not on a separate site.
Conversations run the same way
The receptionist works from the same configuration as your phone line: the same knowledge, the same rules, the same handoff to a person.
Need the integration built for you?
Enterprise plans include a custom integration built and maintained by us. Talk to the team about your portal.
What moves, and when
After the call means a record is pushed once the conversation ends. During the call means the receptionist reads or writes the system while the caller is on the line. Post-call vs real-time, defined.
| What | Direction | When | Status |
|---|---|---|---|
| A script snippet you place in your site or portal | To the receptionist | During the call | On the roadmap |
| The visitor’s conversation with the receptionist, inside your page | Both ways | During the call | On the roadmap |
| A connection to your systems, built and maintained by us | Both ways | During the call | Available · SMB and Enterprise |
Availability by plan
Read from the same capability matrix as the pricing page.
- Custom JavaScript
- Embed the receptionist in your own portal with a JavaScript integration.
- On the roadmap
- Custom integration, built for you
- We build and maintain the connection to your systems.
- Available · SMB and Enterprise
What you get
- The receptionist reachable inside your own site or portal
- One configuration serving the phone line and the embed
- No separate app for your customers to find
- A built-for-you option for portals with their own systems
Questions
- What do I need to add to my site?
- A JavaScript snippet on the pages where the receptionist should appear. No other change to your site is required.
- Does it work inside a customer portal?
- Yes, that is what it is for. Any web page you control, including pages behind a login, can carry the script.
- Is this the same as the phone receptionist?
- It is the same receptionist, reached from a web page instead of a phone number, with the same knowledge and rules.
- Is it available today?
- The availability block on this page shows the current status. If it reads “on the roadmap”, talk to the team about a custom integration built for you in the meantime.
Connect Custom JavaScript
Start a free trial and connect it yourself, or talk to sales about a connection built for you.