Home services and contractors
An AI receptionist for home services and contractors
Takes job details, books visits, and flags emergencies.
HVAC, plumbing, electrical, roofing, remodeling and landscaping: the phone rings while you’re on a ladder. The caller who gets voicemail calls the next company. The receptionist answers, finds out what’s wrong and where, and books the visit or the estimate. A real emergency reaches you now.
Talk to a home services and contractors receptionist
Press the microphone and speak to the receptionist set up for this trade. It says it is an AI at the start, as it does on every call.
What are missed calls costing you?
The phone rings while your crew is on a ladder. Put in your numbers and see what the missed calls cost.
Prefilled with example figures for a home services company. Change them to match your business.
Picking one fills in example figures below. Adjust them to yours.
Calls that ring out or come in after hours.
In dollars. Your average ticket is a good guess.
Minutes per answered call. It sets the plan estimate below.
Out of every 100 calls you answer, how many become a job.
Your missed-call cost
Missed calls are costing you about
$14,040
a month. That is $168,480 a year.
- Missed calls
- 78 a month
- Lost jobs
- 31 a month
Answer every call and you get back about $14,040 a month.
What a plan would cost
For that, the plan is DIY: Self-Service at $99 a month.
You would use about 780 minutes a month, against 200 included.
Extra minutes add about $348 a month.
Estimated total: $447 a month.
At this volume, would cost about a month.
This is an estimate, and it covers minutes only. SMB and Enterprise include setup with the team.
Example figures. Your numbers depend on your business and your leads.
What aiReceptionist handles for home services and contractors
Answers every call, day and night
Calls to your business number are answered around the clock. A call at 7 pm or on a Sunday is a conversation, not a voicemail.
Takes the details you need
Address, what’s wrong, how urgent, how to reach them. For a project, the scope, timeline and budget range. The receptionist collects what a dispatcher or an estimator needs before anyone calls back.
Routes urgent calls to the right person
A burst pipe at midnight is not a message for the morning. Tell the receptionist what counts as an emergency and it routes those calls to whoever is on call.
Books appointments from your calendar
Connect the calendar your crews work from. Service visits, estimates and walk-throughs are booked from what’s free while the caller is on the line.
Answers the questions you get every day
Service area, licensing, what you do and don’t take on. Put it in the knowledge base and the receptionist answers it the same way every time.
Sends you a summary after every call
When the call ends you get a summary: who called, what they needed and what happened. It goes wherever your team reads it.
Every capability above is read from the same matrix as the pricing page. For the task-by-task view, see use cases.
Questions from home services and contractors businesses
- What happens when someone calls with an emergency?
- You define what counts as urgent. The receptionist asks what is happening and recognizes an emergency from your rules. It transfers the call to the person on call instead of taking a message.
- Can it book jobs into the calendar my technicians use?
- Yes, once the calendar is connected. The receptionist checks what’s free before offering a time, so the slot it books is open.
- Can it qualify a lead before I call back?
- It asks the questions you give it: project type, location, timeline, budget. The answers arrive in the post-call summary, so you call back the leads worth calling.
- What about calls from existing customers?
- The receptionist takes the details and routes the call by your rules. That can be the project lead, the office, or a message with a summary sent to you.
- Can I hear it before I sign up?
- Yes. The demo account is Outerbanks HVAC, a heating and cooling company. Press the microphone above and ask it what a caller would ask.
Put your AI receptionist on your phones
Start a free trial and let the receptionist take your real calls, or call the demo line and hear it first.